The Independent Glass Associa9on (IGA), a trade organization representing the business interests of independently owned auto glass repair and replacement shops across North America, introduced the industry to the concept of technology standards on February 11th of this year. Response from the industry was immediate and incredibly supportive. Unfortunately, the effort was impaired by a need for a change in management. “We were primed and ready to make a difference in the industry,” said Alan Epley, owner of Southern Glass and Plastics and current IGA President. “We realized, however, that IGA needed to make a change at the top to better ...