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		<title>GlassBuzz Forums</title>
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		<lastBuildDate>Sun, 20 May 2012 03:11:07 GMT</lastBuildDate>
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		<item>
			<title>Virtual Reality Goes to School</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4079-Virtual-Reality-Goes-to-School&amp;goto=newpost</link>
			<pubDate>Sat, 19 May 2012 20:13:24 GMT</pubDate>
			<description>THE blistering pace of advances in automotive technology may be confusing to consumers, but it seems to be creating a strong employment outl 
...</description>
			<content:encoded><![CDATA[<div>THE blistering pace of advances in automotive technology may be confusing to consumers, but it seems to be creating a strong employment outl<br />
<br />
<a href="http://www.post-gazette.com/stories/business/auto-news/virtual-reality-goes-to-school-636629/" target="_blank">More...</a></div>

]]></content:encoded>
			<category domain="http://www.glassbuzz.com/forums/forumdisplay.php?24-GlassBuzz-Industry-News">GlassBuzz Industry News</category>
			<dc:creator>Administrator</dc:creator>
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			<title>People, Processes and Standout Service Experiences</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4078-People-Processes-and-Standout-Service-Experiences&amp;goto=newpost</link>
			<pubDate>Fri, 18 May 2012 19:38:43 GMT</pubDate>
			<description>Customer service is a crucial part of the customer experience. That seems immediately obvious. And customer experience is the big buzzword right now,...</description>
			<content:encoded><![CDATA[<div>Customer service is a crucial part of the customer experience. That seems immediately obvious. And customer experience is the big buzzword right now, so companies are going bonkers revamping their customer service operations. Right?Last week, while tooling down the freeway, my Prius' windshield suffered a direct hit by a pretty large rock. My insurance company arranged for a technician from a glass repair and replacement company to come to my office and try to fix it - the next day.<br />
<br />
<a href="http://www.glassbytes.com/fetch.php?url=http://www.technewsworld.com/story/75137.html" target="_blank">More...</a></div>

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			<title>Former Employee Voluntarily Dismisses Discrimination Suit Against Safelite</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4076-Former-Employee-Voluntarily-Dismisses-Discrimination-Suit-Against-Safelite&amp;goto=newpost</link>
			<pubDate>Fri, 18 May 2012 19:38:43 GMT</pubDate>
			<description>The former Safelite employee who was suing the company for discrimination has filed a joint stipulation for dismissal.  Safelite had denied the...</description>
			<content:encoded><![CDATA[<div>The former Safelite employee who was suing the company for discrimination has filed a joint stipulation for dismissal.  Safelite had denied the allegations made by a former Indiana technician, Michael Hill, who claimed his employment was wrongfully terminated due to his sex after an incident involving a damaged dashboard and a warranty issue. Hill claimed he was let go for not providing a warranty note to the customer and for not going back to fix the problem.<br />
<br />
<a href="http://www.glassbytes.com/newsSafelite20120518.html" target="_blank">More...</a></div>

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		</item>
		<item>
			<title>NSG North America Signs Training Contract with RCC</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4077-NSG-North-America-Signs-Training-Contract-with-RCC&amp;goto=newpost</link>
			<pubDate>Fri, 18 May 2012 19:38:43 GMT</pubDate>
			<description>Richmond Community College and NSG North America are entering an agreement which requests RCC to provide safety, supervisory skills and...</description>
			<content:encoded><![CDATA[<div>Richmond Community College and NSG North America are entering an agreement which requests RCC to provide safety, supervisory skills and equipment-specific training to 68 employees of the glass manufacturing industry.<br />
<br />
<a href="http://www.glassbytes.com/fetch.php?url=http://www.yourdailyjournal.com/view/full_story/18622298/article-NSG-North-America-signs-training-contract-with-RCC?instance=popular" target="_blank">More...</a></div>

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			<category domain="http://www.glassbuzz.com/forums/forumdisplay.php?24-GlassBuzz-Industry-News">GlassBuzz Industry News</category>
			<dc:creator>Administrator</dc:creator>
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			<title>Solar GardŽ Reinforces Commitment to Transparent Sustainability Practices</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4075-Solar-GardŽ-Reinforces-Commitment-to-Transparent-Sustainability-Practices&amp;goto=newpost</link>
			<pubDate>Fri, 18 May 2012 14:38:59 GMT</pubDate>
			<description>Solar GardŽ, an industry-leading manufacturer of architectural and automotive window films, today announced the completion of its second...</description>
			<content:encoded><![CDATA[<div>Solar GardŽ, an industry-leading manufacturer of architectural and automotive window films, today announced the completion of its second Environmental Product Declaration , which is a comprehensive assessment of the environmental impact of a product, from production to disposal.<br />
<br />
<a href="http://finance.yahoo.com/news/solar-gard-reinforces-commitment-transparent-134500879.html" target="_blank">More...</a></div>

]]></content:encoded>
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			<dc:creator>Administrator</dc:creator>
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			<title>Is there a Safelite Auto Glass Affiliate Program?</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4074-Is-there-a-Safelite-Auto-Glass-Affiliate-Program&amp;goto=newpost</link>
			<pubDate>Thu, 17 May 2012 22:13:24 GMT</pubDate>
			<description><![CDATA[Here is an interesting advertisement where a certain business is claiming to be a "Safelite AutoGlass Affiliate" and a that they are "Glass Insurance...]]></description>
			<content:encoded><![CDATA[<div>Here is an interesting advertisement where a certain business is claiming to be a "Safelite AutoGlass Affiliate" and a that they are "Glass Insurance Certified Replacement &amp; Repair". <br />
<br />
From what we have gathered, this shop (business) is approximately 60-90 miles from the closest Safelite service location and does regular business through or with them. While we await official word from Safelite on the status or existence of an "Affiliate" program, enjoy the ad copy! :o<br />
<br />
<br />
<img src="http://www.glassbuzz.com/safeliteaffiliate.jpg" border="0" alt="" /><br />
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Views: 7
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]]></content:encoded>
			<category domain="http://www.glassbuzz.com/forums/forumdisplay.php?19-Save-the-AGRR-Industry!">Save the AGRR Industry!</category>
			<dc:creator>Gary Hart</dc:creator>
			<guid isPermaLink="true">http://www.glassbuzz.com/forums/showthread.php?4074-Is-there-a-Safelite-Auto-Glass-Affiliate-Program</guid>
		</item>
		<item>
			<title><![CDATA[It's a Glass, Glass, Glass]]></title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4073-It-s-a-Glass-Glass-Glass&amp;goto=newpost</link>
			<pubDate>Thu, 17 May 2012 21:06:27 GMT</pubDate>
			<description>Glass makes up a large portion of any automobile. It may look the same as it has for decades but there have been subtle changes, most of which...</description>
			<content:encoded><![CDATA[<div>Glass makes up a large portion of any automobile. It may look the same as it has for decades but there have been subtle changes, most of which involve the windshield. Automobiles produced before the 1950s used flat glass for the windshields and two-piece windshields were common. The first major change occurred in the 1950s with the use of curved glass.<br />
<br />
<a href="http://www.glassbytes.com/fetch.php?url=http://thechronicleherald.ca/wheelsnews/96874-it-s-a-glass-glass-glass" target="_blank">More...</a></div>

]]></content:encoded>
			<category domain="http://www.glassbuzz.com/forums/forumdisplay.php?24-GlassBuzz-Industry-News">GlassBuzz Industry News</category>
			<dc:creator>Administrator</dc:creator>
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		<item>
			<title>Windshield Blocks Sun Rays, Unlike Windows</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4072-Windshield-Blocks-Sun-Rays-Unlike-Windows&amp;goto=newpost</link>
			<pubDate>Thu, 17 May 2012 21:06:27 GMT</pubDate>
			<description>Do you ever think of dabbing on sunscreen before your morning commute or a Sunday drive? If not, you may want to toss a tube of SPF 15 into the glove...</description>
			<content:encoded><![CDATA[<div>Do you ever think of dabbing on sunscreen before your morning commute or a Sunday drive? If not, you may want to toss a tube of SPF 15 into the glove compartment. My eyebrows shot up the other day while driving along listening to the satellite radio trucker's network: The show host referred to a scientific study about drivers, sun exposure and skin cancer prevalence.<br />
<br />
<a href="http://www.glassbytes.com/fetch.php?url=http://www.detroitnews.com/article/20120517/OPINION03/205170353#ixzz1v8zThvsB" target="_blank">More...</a></div>

]]></content:encoded>
			<category domain="http://www.glassbuzz.com/forums/forumdisplay.php?24-GlassBuzz-Industry-News">GlassBuzz Industry News</category>
			<dc:creator>Administrator</dc:creator>
			<guid isPermaLink="true">http://www.glassbuzz.com/forums/showthread.php?4072-Windshield-Blocks-Sun-Rays-Unlike-Windows</guid>
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			<title>PGW Former Employees Granted Class Certification in Discrimination Case Against PGW</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4071-PGW-Former-Employees-Granted-Class-Certification-in-Discrimination-Case-Against-PGW&amp;goto=newpost</link>
			<pubDate>Thu, 17 May 2012 21:06:27 GMT</pubDate>
			<description>The U.S. District Court of Western Pennsylvania has granted class certification to the former employees in a discrimination suit filed against...</description>
			<content:encoded><![CDATA[<div>The U.S. District Court of Western Pennsylvania has granted class certification to the former employees in a discrimination suit filed against Pittsburgh Glass Works (PGW). In addition, the court denied PGW's motion for summary judgment. <br />
<br />
<a href="http://www.glassbytes.com/newsPGW20120517.html" target="_blank">More...</a></div>

]]></content:encoded>
			<category domain="http://www.glassbuzz.com/forums/forumdisplay.php?24-GlassBuzz-Industry-News">GlassBuzz Industry News</category>
			<dc:creator>Administrator</dc:creator>
			<guid isPermaLink="true">http://www.glassbuzz.com/forums/showthread.php?4071-PGW-Former-Employees-Granted-Class-Certification-in-Discrimination-Case-Against-PGW</guid>
		</item>
		<item>
			<title>Caliber Collision Centers Acquires and Opens New Location in San Antonio</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4067-Caliber-Collision-Centers-Acquires-and-Opens-New-Location-in-San-Antonio&amp;goto=newpost</link>
			<pubDate>Wed, 16 May 2012 22:01:22 GMT</pubDate>
			<description>Caliber Collision Centers has acquired Legend Collision Center in San Antonio, Texas. The location will re-open under the name Caliber West San...</description>
			<content:encoded><![CDATA[<div>Caliber Collision Centers has acquired Legend Collision Center in San Antonio, Texas. The location will re-open under the name Caliber West San Antonio. The repair facility is a 19,900 square foot location and the tenth location to open in 2012.<br />
<br />
<a href="http://www.glassbytes.com/newsCaliber20120516.html" target="_blank">More...</a></div>

]]></content:encoded>
			<category domain="http://www.glassbuzz.com/forums/forumdisplay.php?24-GlassBuzz-Industry-News">GlassBuzz Industry News</category>
			<dc:creator>Administrator</dc:creator>
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		<item>
			<title>ABRA Auto Body and Glass Opens Macon Location</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4066-ABRA-Auto-Body-and-Glass-Opens-Macon-Location&amp;goto=newpost</link>
			<pubDate>Wed, 16 May 2012 22:01:22 GMT</pubDate>
			<description>ABRA Auto Body and Glass is opening a new collision repair center in Macon, Ga. The new location is the seventh new repair center to open in the past...</description>
			<content:encoded><![CDATA[<div>ABRA Auto Body and Glass is opening a new collision repair center in Macon, Ga. The new location is the seventh new repair center to open in the past 30 days. This location increases the total number of ABRA repair centers to 123 locations in 12 states. <br />
<br />
<a href="http://www.glassbytes.com/newsABRA20120516.html" target="_blank">More...</a></div>

]]></content:encoded>
			<category domain="http://www.glassbuzz.com/forums/forumdisplay.php?24-GlassBuzz-Industry-News">GlassBuzz Industry News</category>
			<dc:creator>Administrator</dc:creator>
			<guid isPermaLink="true">http://www.glassbuzz.com/forums/showthread.php?4066-ABRA-Auto-Body-and-Glass-Opens-Macon-Location</guid>
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		<item>
			<title>Glass America and Guardian Auto Glass in Legal Battle Over Non-Competition Agreement</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4065-Glass-America-and-Guardian-Auto-Glass-in-Legal-Battle-Over-Non-Competition-Agreement&amp;goto=newpost</link>
			<pubDate>Wed, 16 May 2012 22:01:22 GMT</pubDate>
			<description>A lawsuit has been filed by a former Guardian Auto Glass employee who signed a non-competition agreement with the company before accepting employment...</description>
			<content:encoded><![CDATA[<div>A lawsuit has been filed by a former Guardian Auto Glass employee who signed a non-competition agreement with the company before accepting employment with Glass America. Robert Staples signed an "Invention, Disclosure, Confidentiality and Non-Competition Agreement" with Guardian Auto Glass in November of 2010. <br />
<br />
<a href="http://www.glassbytes.com/newsGuardian20120516.html" target="_blank">More...</a></div>

]]></content:encoded>
			<category domain="http://www.glassbuzz.com/forums/forumdisplay.php?24-GlassBuzz-Industry-News">GlassBuzz Industry News</category>
			<dc:creator>Administrator</dc:creator>
			<guid isPermaLink="true">http://www.glassbuzz.com/forums/showthread.php?4065-Glass-America-and-Guardian-Auto-Glass-in-Legal-Battle-Over-Non-Competition-Agreement</guid>
		</item>
		<item>
			<title>Neil Duffy Blog - Repairing a Service</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4063-Neil-Duffy-Blog-Repairing-a-Service&amp;goto=newpost</link>
			<pubDate>Wed, 16 May 2012 20:52:52 GMT</pubDate>
			<description>Read More of this AGRR Magazine Blog... (http://trenches.agrrmag.com/repairing-a-service/) 
 
If there is one aspect within our auto glass industry...</description>
			<content:encoded><![CDATA[<div><a href="http://trenches.agrrmag.com/repairing-a-service/" target="_blank">Read More of this AGRR Magazine Blog...</a><br />
<br />
If there is one aspect within our auto glass industry that provokes both curiosity and distain it has been the windshield repair process. It has seen a growth and a certain acceptance over the span of my thirty plus years of involvement with AGR like no other but it still remains a black hole of [...]</div>

]]></content:encoded>
			<category domain="http://www.glassbuzz.com/forums/forumdisplay.php?19-Save-the-AGRR-Industry!">Save the AGRR Industry!</category>
			<dc:creator>Administrator</dc:creator>
			<guid isPermaLink="true">http://www.glassbuzz.com/forums/showthread.php?4063-Neil-Duffy-Blog-Repairing-a-Service</guid>
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		<item>
			<title>All Star Glass Celebrates 35 Years of Excellence</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4061-All-Star-Glass-Celebrates-35-Years-of-Excellence&amp;goto=newpost</link>
			<pubDate>Wed, 16 May 2012 11:41:43 GMT</pubDate>
			<description>More... (http://news.yahoo.com/star-glass-celebrates-35-years-excellence-090245130.html) 
 
The auto and truck glass repair/replacement company would...</description>
			<content:encoded><![CDATA[<div><a href="http://news.yahoo.com/star-glass-celebrates-35-years-excellence-090245130.html" target="_blank">More...</a><br />
<br />
<i>The auto and truck glass repair/replacement company would like to thank its valued customers for an amazing 35 years in business.<br />
</i><br />
San Diego, CA (PRWEB) May 16, 2012  <a href="http://us.lrd.yahoo.com/_ylt=AuPtnBqWOxLIMlBkzNPHs4EEKekE;_ylu=X3oDMTFuaWk1aGFhBG1pdANBcnRpY2xlIEJvZHkEcG9zAzEEc2VjA01lZGlhQXJ0aWNsZUJvZHlUZW1wQXNzZW1ibHk-;_ylg=X3oDMTM5NGZvNjRqBGludGwDdXMEbGFuZwNlbi11cwRwc3RhaWQDZDMzYTliNGQtODJkMS0zYWJkLWEwZWEtNzM1N2MwYWI3MTYxBHBzdGNhdANwb2xpdGljc3xwcmVzc3JlbGVhc2VzBHB0A3N0b3J5cGFnZQ--;_ylv=0/SIG=11s31qqgr/EXP=1338391385/**http%3A//www.facebook.com/allstarglass.net" target="_blank">All Star Glass</a>, a leading provider of auto and truck glass replacement and repairs throughout the state of California, has a lot to celebrate. The company is currently commemorating its 35th anniversary, looking back on its decades of success, and looking forward to many more decades of continued growth. After 35 years in business and 5,000,000 satisfied customers, All Star Glass has many accomplishments to look back on. The company has grown to become the fifth largest auto glass company in the United States, which is impressive for a family-owned company. With a network of 1500+ affiliate service locations in all 50 states, 30 company-owned glass centers throughout California, and a 24/7 call center in San Diego, the company is also primed to continue growing.<br />
<br />
All Star Glass has built a successful empire by making safety and satisfaction its top priority.  All Star Glass is committed to providing auto and truck glass replacement and repairs of the highest quality in materials, workmanship and customer satisfaction. According to a recent article in the San Diego Business Journal, the company attributes its success to award-winning customer service, valuable partnerships, and maintaining a truly family-owned business. The All Star team also has a unique advantage &#8211; their service technicians can go to the customer&#8217;s place of business and do the repair or replacement on the spot.   <br />
<br />
The team at All Star Glass would like to thank its many valued customers for making them such a big success for all these years, and looks forward to many more. For more information about All Star Glass, visit <a href="http://us.lrd.yahoo.com/_ylt=AmIAG5jE0hPt_ZUH6UVbwTcEKekE;_ylu=X3oDMTFuaXBwaHNvBG1pdANBcnRpY2xlIEJvZHkEcG9zAzIEc2VjA01lZGlhQXJ0aWNsZUJvZHlUZW1wQXNzZW1ibHk-;_ylg=X3oDMTM5NGZvNjRqBGludGwDdXMEbGFuZwNlbi11cwRwc3RhaWQDZDMzYTliNGQtODJkMS0zYWJkLWEwZWEtNzM1N2MwYWI3MTYxBHBzdGNhdANwb2xpdGljc3xwcmVzc3JlbGVhc2VzBHB0A3N0b3J5cGFnZQ--;_ylv=0/SIG=11gmovcoq/EXP=1338391385/**http%3A//www.allstarglass.net/" target="_blank">http://www.allstarglass.net/</a>. <br />
<br />
Contact:<br />
All Star Glass<br />
1845 Morena Blvd.<br />
San Diego, CA 92110<br />
<br />
(800) 225-4184<br />
<a href="http://us.lrd.yahoo.com/_ylt=AqTL1OFT_DZ0bGSKfDev488EKekE;_ylu=X3oDMTFuN2VtMGg4BG1pdANBcnRpY2xlIEJvZHkEcG9zAzMEc2VjA01lZGlhQXJ0aWNsZUJvZHlUZW1wQXNzZW1ibHk-;_ylg=X3oDMTM5NGZvNjRqBGludGwDdXMEbGFuZwNlbi11cwRwc3RhaWQDZDMzYTliNGQtODJkMS0zYWJkLWEwZWEtNzM1N2MwYWI3MTYxBHBzdGNhdANwb2xpdGljc3xwcmVzc3JlbGVhc2VzBHB0A3N0b3J5cGFnZQ--;_ylv=0/SIG=129gl9s62/EXP=1338391385/**http%3A//www.prweb.com/EmailContact.aspx%3Fprid=9511799" target="_blank">Email Information</a></div>

]]></content:encoded>
			<category domain="http://www.glassbuzz.com/forums/forumdisplay.php?24-GlassBuzz-Industry-News">GlassBuzz Industry News</category>
			<dc:creator>Administrator</dc:creator>
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		<item>
			<title>NWRA to Develop Headlight Restoration Standard</title>
			<link>http://www.glassbuzz.com/forums/showthread.php?4058-NWRA-to-Develop-Headlight-Restoration-Standard&amp;goto=newpost</link>
			<pubDate>Tue, 15 May 2012 21:21:13 GMT</pubDate>
			<description>To date there has been no standard for automotive headlight restoration but today the National Windshield Repair Association (NWRA) released its plan...</description>
			<content:encoded><![CDATA[<div>To date there has been no standard for automotive headlight restoration but today the National Windshield Repair Association (NWRA) released its plan to develop a standard for what has been a "diversified" procedure, according to NWRA board member Kerry Wanstrath of Glass Technology in Durango, Colo. <br />
<br />
<a href="http://&#91;url" target="_blank">http://www.glassbytes.com/newsNWRA20120515.html</a> ]More...[/url]</div>

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			<dc:creator>Administrator</dc:creator>
			<guid isPermaLink="true">http://www.glassbuzz.com/forums/showthread.php?4058-NWRA-to-Develop-Headlight-Restoration-Standard</guid>
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