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Thanks for good service and a product.

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  • Thanks for good service and a product.

    Thought I would like to give a supplier a word of thanks for the great service and product.
    About two years ago I purchased a Bot and I have been giving it a good work out.
    Over the years I have had some repairs needed.
    On one occasion I had to ship it to Rick.
    Turned out I had pulled a wire off inside.
    Rick Fixed it at no charge and returned it to me in a timely fashion.
    Whenever I have a question Rick was always quick to reply to my call.
    I don’t make a habit chasing body shops. The company in town that has most of the shops charges way less than I am willing to work for.
    I started doing work for two dealerships in town that had body shops.
    Eventually the body shop had me do some work. I charged my going rate they seen the job the bot could do and keep using my service at a rate higher than last glass shop.
    The body shop Manager informed me he was impressed with how little damage the bot did to the pinchweld and I was saving more mouldings.
    On a Dodge 2500 Pick up the last shop has broken 2 back power slider windows out of three.
    Using the Bot I have saved 3 for three.
    Thanks again Rick.
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