No announcement yet.



  • The proverbial "race to the bottom"

    I have finally had the time to watch the video from the conference/summit. Thanks to everyone who was there. This is now again (and finally) an exciting time to be in the AGRR business. I'm sorry about not getting over here sooner to comment, but we have been real busy after being very slow for months. I am so sick of having to watch what I post over on GlassBytes for fear of offending someone's sensibilities. I guess I am home as well GA Blacksheep. Thanks AHAG (and everyone else) for being here to help this get started.

    Also, thanks (again) Gary for stepping up and defending ALL the glass shops in this industry from unnecessary "encroachment." I don't know what the other POS companies are going to do, but I hope they get on board and give this industry the tools that we need in today's marketplace. Wouldn't it be great if they take eDirect's lead and dive in with both feet. I know it may cost some money for the other POS companies to make programming changes however, if they don't, how many customers will they have left?

    I am guessing that between the predatory price wars (the proverbial "race to the bottom") and these "inspections," at least 10-15% of the glass shops will go by the wayside. If our company has any more interference from the Big S (3-4 a month) we are not far away from the cliff. Again, thanks to everyone that is doing something to help this industry get its balance back.

    Something that stood out in the video of the conference/summit; that all the technology is available right now and nothing is new. This fact alone gives me hope that things can change if we just get involved. Thanks IGA and Wayne. I couldn't see you in the video, but I did see the many of the IGA guys and the passion for "change" was there. Thanks to all who helped put this on and for giving us hope.

    Originally posted by vglass View Post
    Ok so no one is talking about this? what gives. this should be the best news for the auto glass industry, yet are lips still sealed or what? Glassbytes is not going to cover it, they are too busy reporting BS news. When is the NAAGA going to get some info out like what does it cost, or dues, what other services, what will claim lock cost. Will it be possible for smaller rural shops and mom pop operations to afford this?

    Try posting anything about this site over at the other forum and pooof it's gone! Why are not more members here posting????

    Come on now let's get this new court broke in! And we can even smile here!
      Posting comments is disabled.



    Article Tags


    Latest Articles


    • Auto Glass Industry Petition
      In an earlier post I suggested running an epetition. The epetition could be posted and emailed and referred to in direct mail ads etc. Once enough signatures are received, they could be forwarded to the FTC, State dept of Ins., Attorney Generals, Insurance companies etc. Here is a rough draft but initially anyone could submit their on "whereas" and Therefores and then put into a final draft: Auto Glass Industry National Right to Fair Trade Petition Whereas: Federal and State Laws espouse a Fair and Free Trade Philosophy. Whereas: Fair and Free Trade espouses competition and restricts anti-competitive Activity. Whereas: United States Businesses have a reasonable expectation to maintain custo...
      06-04-2012, 08:20 PM
    • Glass repair firms cry foul
      Original Story can be read here...
      Glass repair firms cry foul
      Insurers defend deal that some say hurts local businesses
      By Karen Bouffard Detroit News Lansing Bureau Lansing— An Ohio-based company that processes auto glass claims for Michigan insurers is steering business to its own glass repair shops, critics charge — a practice they say robs customers of choice and is forcing Michigan businesses to close. Customers who call for glass repair approval from Allstate, Farmers, AAA and scores of other Michigan insurers are connected to Safelite Solutions' phone lines, a company hired as a third-party administrator to book repairs and process claims. Safelite also owns Safelite AutoGlass, one of the largest auto glass repair provi...
      01-25-2012, 07:25 AM
    • Negotiating w/Networks on price
      Negotiating Claims: Refuse to Do It

      Collision business owners are routinely and institutionally told by insurers that they must negotiate with them to an agreed price on repairs on property they don't own, even though they have no legal standing or credentials to do so.

      By Mike Orton
      The Missouri Attorney General recently launched an investigation of contractors who offer to represent homeowners in negotiations with insurance companies with regard to storm damage losses. I’m delighted to see that our commissioner of insurance has made it abundantly clear that parties outside the contract of insurance cannot negotiate insurance claims.

      Three Options
      Just like auto policies, homeowners’ policies are known as cash value policies, where the insurer has t...
      11-07-2011, 02:11 PM
    • Let's talk ARBITRATION
      It has not been safe to talk about Arbitration any where else, and NOW this might be the right place. I cannot talk about any specifics, of who or what, but we can talk about, why and how. How many shops have experienced short pays? Maybe thousands? Now how many have had a viable tool to collect those short pays? The very first consideration is, if you are on contract with any tpa who services a certain ins co, and are short paid, you may not have a leg to stand on, because you are at the mercy of that tpa via your contract. Those shops need not respond, because you are not part of the solutio...
      10-27-2011, 12:20 PM
    • Electronic Inspection Initial Committee Meeting held 10-24-2011
      10-25-2011, 06:32 AM
    • IGA Announces Relaunch of Electronic Standards Effort
      The Independent Glass Associa9on (IGA), a trade organization representing the business interests of independently owned auto glass repair and replacement shops across North America, introduced the industry to the concept of technology standards on February 11th of this year. Response from the industry was immediate and incredibly supportive. Unfortunately, the effort was impaired by a need for a change in management. “We were primed and ready to make a difference in the industry,” said Alan Epley, owner of Southern Glass and Plastics and current IGA President. “We realized, however, that IGA needed to make a change at the top to better ...
      10-20-2011, 07:37 AM