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  • Auto Glass Industry Petition

    Auto Glass Industry Petition

    In an earlier post I suggested running an epetition. The epetition could be posted and emailed and referred to in direct mail ads etc. Once enough signatures are received, they could be forwarded to the FTC, State dept of Ins., Attorney Generals, Insurance companies etc. Here is a rough draft but initially anyone could submit their on "whereas" and Therefores and then put into a final draft: Auto Glass Industry National Right to Fair Trade Petition Whereas: Federal and State Laws espouse a Fair and Free Trade Philosophy. Whereas: Fair and Free Trade espouses competition and restricts anti-competitive Activity. Whereas: United States Businesses have a reasonable expectation to maintain custo...
    See more | Go to post

  • Glass repair firms cry foul

    Glass repair firms cry foul

    Original Story can be read here...
    Glass repair firms cry foul
    Insurers defend deal that some say hurts local businesses
    By Karen Bouffard Detroit News Lansing Bureau Lansing— An Ohio-based company that processes auto glass claims for Michigan insurers is steering business to its own glass repair shops, critics charge — a practice they say robs customers of choice and is forcing Michigan businesses to close. Customers who call for glass repair approval from Allstate, Farmers, AAA and scores of other Michigan insurers are connected to Safelite Solutions' phone lines, a company hired as a third-party administrator to book repairs and process claims. Safelite also owns Safelite AutoGlass, one of the largest auto glass repair provi...
    See more | Go to post

  • Negotiating w/Networks on price

    Negotiating w/Networks on price

    Negotiating Claims: Refuse to Do It

    Collision business owners are routinely and institutionally told by insurers that they must negotiate with them to an agreed price on repairs on property they don't own, even though they have no legal standing or credentials to do so.

    By Mike Orton
    9/30/2011
    The Missouri Attorney General recently launched an investigation of contractors who offer to represent homeowners in negotiations with insurance companies with regard to storm damage losses. I’m delighted to see that our commissioner of insurance has made it abundantly clear that parties outside the contract of insurance cannot negotiate insurance claims.

    Three Options
    Just like auto policies, homeowners’ policies are known as cash value policies, where the insurer has t...
    See more | Go to post

  • Let's talk ARBITRATION

    Let's talk ARBITRATION

    It has not been safe to talk about Arbitration any where else, and NOW this might be the right place. I cannot talk about any specifics, of who or what, but we can talk about, why and how. How many shops have experienced short pays? Maybe thousands? Now how many have had a viable tool to collect those short pays? The very first consideration is, if you are on contract with any tpa who services a certain ins co, and are short paid, you may not have a leg to stand on, because you are at the mercy of that tpa via your contract. Those shops need not respond, because you are not part of the solutio...
    See more | Go to post

  • IGA Announces Relaunch of Electronic Standards Effort

    IGA Announces Relaunch of Electronic Standards Effort

    The Independent Glass Associa9on (IGA), a trade organization representing the business interests of independently owned auto glass repair and replacement shops across North America, introduced the industry to the concept of technology standards on February 11th of this year. Response from the industry was immediate and incredibly supportive. Unfortunately, the effort was impaired by a need for a change in management. “We were primed and ready to make a difference in the industry,” said Alan Epley, owner of Southern Glass and Plastics and current IGA President. “We realized, however, that IGA needed to make a change at the top to better ...
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  • New eDirectGlass Technology Solves Automotive Glass Claims Challenges

    New eDirectGlass Technology Solves Automotive Glass Claims Challenges

    ClaimsVerse to deliver first ever compliance, inspection technology and more for the AGRR industry (PRWeb March 18, 2011) Read the full story at http://www.prweb.com/releases/2011/03/prweb5176164.htm

    More...
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  • Unlicensed sales reps reportedly selling windshield fixes door-to-door

    Unlicensed sales reps reportedly selling windshield fixes door-to-door

    ** LOUISVILLE, Ky. (WHAS11) – Chips and cracks in auto glass are common this time of year as rock salt, asphalt and other road hazards hit windshields. That's what city officials believe is behind a new marketing strategy by an auto glass company in which representatives are going door to door soliciting business. The only problem is that the city says the company isn't playing by the rules ...

    More...
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  • The proverbial "race to the bottom"

    The proverbial "race to the bottom"

    I have finally had the time to watch the video from the conference/summit. Thanks to everyone who was there. This is now again (and finally) an exciting time to be in the AGRR business. I'm sorry about not getting over here sooner to comment, but we have been real busy after being very slow for months. I am so sick of having to watch what I post over on GlassBytes for fear of offending someone's sensibilities. I guess I am home as well GA Blacksheep. Thanks AHAG (and everyone else) for being here to help this get started. Also...
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  • 1st Annual AGRR Standards & Technology Summit

    1st Annual AGRR Standards & Technology Summit

    The first annual AGRR Standards & Technology Summit was held on February 11, 2011 in Scottsdale, AZ at the Talking Stick Resort and it was a success. The summit was attended and represented by a large cross section of the industry.

    If you are looking for the live broadcast that was recorded at the summit, your may watch it below or http://www.agrrstech.org/live.html


    Streaming live video by Ustream...
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  • NAAGA

    NAAGA

    Ok so its just over a year later and still nothing. I got this long email from Wayne saying that starting in January or February 2011 they would make the official announcements of member details and such. I still have not heard anything. I thought with all the crap our industry is going through right now that the NAAGA would be all over this, instead we are seeing the IGA step up and actually do something for a change. I still like the idea of the NAAGA, if we could just get it off the ground. It takes more than a...
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  • Auto Glass Industry Petition
    Daveycrewcut
    In an earlier post I suggested running an epetition. The epetition could be posted and emailed and referred to in direct mail ads etc. Once enough signatures are received, they could be forwarded to the FTC, State dept of Ins., Attorney Generals, Insurance companies etc. Here is a rough draft but initially anyone could submit their on "whereas" and Therefores and then put into a final draft: Auto Glass Industry National Right to Fair Trade Petition Whereas: Federal and State Laws espouse a Fair and Free Trade Philosophy. Whereas: Fair and Free Trade espouses competition and restricts anti-competitive Activity. Whereas: United States Businesses have a reasonable expectation to maintain custo...
    06-04-2012, 08:20 PM
  • Glass repair firms cry foul
    Administrator
    Original Story can be read here...
    Glass repair firms cry foul
    Insurers defend deal that some say hurts local businesses
    By Karen Bouffard Detroit News Lansing Bureau Lansing— An Ohio-based company that processes auto glass claims for Michigan insurers is steering business to its own glass repair shops, critics charge — a practice they say robs customers of choice and is forcing Michigan businesses to close. Customers who call for glass repair approval from Allstate, Farmers, AAA and scores of other Michigan insurers are connected to Safelite Solutions' phone lines, a company hired as a third-party administrator to book repairs and process claims. Safelite also owns Safelite AutoGlass, one of the largest auto glass repair provi...
    01-25-2012, 07:25 AM
  • Negotiating w/Networks on price
    Negotiating Claims: Refuse to Do It

    Collision business owners are routinely and institutionally told by insurers that they must negotiate with them to an agreed price on repairs on property they don't own, even though they have no legal standing or credentials to do so.

    By Mike Orton
    9/30/2011
    The Missouri Attorney General recently launched an investigation of contractors who offer to represent homeowners in negotiations with insurance companies with regard to storm damage losses. I’m delighted to see that our commissioner of insurance has made it abundantly clear that parties outside the contract of insurance cannot negotiate insurance claims.

    Three Options
    Just like auto policies, homeowners’ policies are known as cash value policies, where the insurer has t...
    11-07-2011, 02:11 PM
  • Let's talk ARBITRATION
    vglass
    It has not been safe to talk about Arbitration any where else, and NOW this might be the right place. I cannot talk about any specifics, of who or what, but we can talk about, why and how. How many shops have experienced short pays? Maybe thousands? Now how many have had a viable tool to collect those short pays? The very first consideration is, if you are on contract with any tpa who services a certain ins co, and are short paid, you may not have a leg to stand on, because you are at the mercy of that tpa via your contract. Those shops need not respond, because you are not part of the solutio...
    10-27-2011, 12:20 PM
  • Electronic Inspection Initial Committee Meeting held 10-24-2011
    Administrator
    ...
    10-25-2011, 06:32 AM
  • IGA Announces Relaunch of Electronic Standards Effort
    Administrator
    The Independent Glass Associa9on (IGA), a trade organization representing the business interests of independently owned auto glass repair and replacement shops across North America, introduced the industry to the concept of technology standards on February 11th of this year. Response from the industry was immediate and incredibly supportive. Unfortunately, the effort was impaired by a need for a change in management. “We were primed and ready to make a difference in the industry,” said Alan Epley, owner of Southern Glass and Plastics and current IGA President. “We realized, however, that IGA needed to make a change at the top to better ...
    10-20-2011, 07:37 AM
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